Independent Radiology Services
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Welcome to RamSoft PowerServer

Welcome to Independent Radiology Services, Ltd.
S/N: 20041012145
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Terms of Use

Updated: March 27, 2013

This License and Subscription Agreement ("Agreement") is a legal Agreement between the Customer, (either an individual or a legal entity) (hereinafter also referred to as "Licensee", "you", and "your", as context requires) and RamSoft Inc, an Ontario corporation having its principal place of business at 243 College St, Suite 100, Toronto, ON M5T 1R5, CANADA and, where applicable, its affiliates, Value Added Resellers and licensors (collectively referred to herein as "RamSoft") for the software indicated below ("Software") and associated documentation ("Documentation"). BY INSTALLING, COPYING, DOWNLOADING, ACCESSING, OR OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AS THEY GOVERN YOUR USE OF THE SOFTWARE. If you do not agree to the terms and conditions of this Agreement or you do not submit full payment for your software license within thirty (30) days of receipt of the invoice, then your software may automatically shut down, until re-enabled by RamSoft.

RamSoft hereby grants to you a personal, limited, non-exclusive, non-sublicensable, nontransferable, non-assignable license to use the Software, in machine executable object code form, and any related Documentation as follows:

1. TERM.

a) In exchange for payment of the initial License fee, you may install and use the Software on one server or on a related farm of servers connected to the same database. THE SOFTWARE CONTAINS WARNING SCREENS THAT APPEAR AFTER THE LICENSE OR SUBSCRIPTION PERIOD EXPIRES. YOU MUST NOT TAMPER WITH THE WARNING MECHANISM OR THE SOFTWARE. Upon receipt of software maintenance subscription payments or upon receipt of a subscription waiver, RamSoft shall renew your License. During your initial subscription term and following subscription periods, these warning screens will not appear. You can still use the software without subscribing to maintenance. Ramsoft does not have any responsibility to provide updates or any support if you do not renew your maintenance subscription. It is RamSoft's sole discretion to determine how long a particular version of software will be supported as per the RamSoft Service Level Agreement , which may be amended from time to time. At RamSoft's option, RamSoft may terminate your license for failure to pay the required license fee. RamSoft will make every effort to support software for a minimum period of up to twenty-four (24) months following rollout. In the event that RamSoft determines that support of a software version is no longer reasonable, RamSoft will provide sixty (60) days advance notice to you of the date when a software version will no longer be supported. You will be afforded the opportunity to upgrade to a supported version or to discontinue usage.

b) PowerServer PACS, PowerServer Lite, PowerServer RIS/PACS, and PowerSever Tele Plus are licensed based on an annual study volume. A study is defined as any combination of images and documents that is grouped under a unique study accession number in our Database. The license count is validated on a daily basis, by counting all study records with Study Date within 1 year of the current date. This means that any study performed within the last year of the current date will be counted towards the license. Factors such as the date of when a study enters the RamSoft system as well as the means the study enters the system (ie. DICOM, HL7, Import, Migration) do not affect the counting mechanism. Only the date the study was performed is relevant. You will be responsible for additional Excess Studies charges if your PowerServer manages more studies than it is licensed for.

* PowerServer RIS/PACS: Studies with Status of CANCELLED are excluded from the license count.

* Software version 5.0 and newer: Studies that are empty and do not contain a series are excluded from the license count. A series is created if any images or documents are added to the study.

c) PowerServer Tele Lite licenses are issued based on the volume of studies stored in the database. PowerServer Tele Lite software is intended only for temporary storage of data. Once the licensed number of studies has been reached, studies will be purged from the database on a First In, First Out basis.

d) Gateway and PowerCache licenses are issued on a per computer basis. Gateway and PowerCache software may only be used on one computer at one time.

e) A trial period may be available to use the software and verify its functionality. THE SOFTWARE CONTAINS A DISABLING MECHANISM AFTER THE TRIAL LICENSE EXPIRES. YOU MUST NOT TAMPER WITH THE DISABLING MECHANISM OR THE SOFTWARE. Any warranties provided herein DO NOT apply during any trial period.


a) All rights not expressly granted are reserved.

b) You may not: (i) permit other individuals or entities to use or have access to the Software except as otherwise set forth under the terms of this Agreement; (ii) modify, translate, reverse engineer, decompile, disassemble (except to the extent that this restriction is expressly prohibited by law) the Software, in whole or in part, or create derivative works based upon the Software or Documentation; (iii) copy the Software or Documentation; (iv) rent, lease, lend, assign, or otherwise transfer rights to the Software or Documentation; or (v) remove any proprietary notices or labels on the Software or Documentation. Any such forbidden use shall immediately terminate your license to the Software and Documentation.

c) You agree that you shall only use the Software and Documentation in a manner that complies with all applicable laws, regulations and the like in the jurisdictions in which you use the Software and Documentation, including, but not limited to, applicable restrictions concerning medical uses, copyright and other intellectual property rights.

d) The Software or the use of the Software may be subject to legal or regulatory provisions related to products used in the Health Care Industry. Prior to using the Software, it is your responsibility to ensure that your use of the Software will not violate any legal or regulatory provisions.

e) The use of the Software is intended only for use with properly authorized content. Content files, including, but not limited to images, which are viewed using the Software, may be protected by copyright laws, privacy laws such as the United States HIPAA, or other laws of any jurisdiction and are used at your own risk.


You agree and understand that although RamSoft takes steps to prevent errors, the Software may contain errors affecting proper operation. RamSoft reserves the right at any time to, but is not obligated to, provide Updates to the Software. "Update" shall mean a change to the Software and/or Products designed to correct defects, but does not materially change functionality.

"Upgrade" shall mean a change to the Software that adds functionality or otherwise implements substantial additional capability. RamSoft reserves the right at any time to, but is not obligated to, provide Upgrades to the Software. You agree that RamSoft shall have the sole authority to determine which Upgrades are included in your license subscription and which updates are considered separate Products.

If any such Updates or Upgrades are provided to you by RamSoft, such Updates and Upgrades will be considered a part of the Software and subject to the terms and conditions of this Agreement.


Title, ownership rights, and intellectual property rights in and to the Software and Documentation shall remain in RamSoft. The Software is protected by the copyright laws of Canada and by international copyright treaties. Customer agrees that aspects of the licensed materials, including the specific design and structure of individual programs, constitute trade secrets and/or copyrighted material of RamSoft. Customer agrees not to disclose, provide, or otherwise make available such trade secrets or copyrighted material in any form to any third party without the prior written consent of RamSoft. Customer agrees to implement reasonable security measures to protect such trade secrets and copyrighted material. Title to Software and documentation shall remain solely with RamSoft.

Title, ownership rights and intellectual property rights in and to any content used with the Software shall be retained by the applicable content owner and may be protected by applicable copyright or other law. RamSoft also retains all right, title, and interest in and to the trademarks, trade names, logos, and icons (collectively "Marks") used in or identifying the Software or its features and you may not use such Marks without the prior written permission of RamSoft.

Without limiting the foregoing: (i) RamSoft® is a registered trademark of RamSoft Inc (ii) PowerReader™, PowerServer™, Gateway™, and PowerCache™ are trademarks of RamSoft Inc.


RamSoft uses a modified version of FreeadhocUDF which is provided under the LGPL V3 (). Source code to our modified library is available from .


RamSoft warrants that the Software will, during your initial License term and following subscription periods, (i) be free of defects in materials and workmanship under normal use; and (ii) substantially conform to the supplied Documentation. Except for the foregoing, the Software is provided AS IS. This limited warranty extends only to Customer as the original licensee. Customer's exclusive remedy and the entire liability of RamSoft under this limited warranty will be, at RamSoft's option (subject to section 3 above), repair or replacement of the Software. In no event does RamSoft warrant that the Software is error free or that Customer will be able to operate the Software without problems or interruptions. This warranty does not apply if the software (a) has been altered, except by RamSoft, (b) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by RamSoft, or (c) has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident.


In no event shall RamSoft's liability to Customer, whether in contract, tort (including negligence), or otherwise, exceed the price paid by Customer. The foregoing limitations shall apply even if the above-stated warranty fails of its essential purpose. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES; IN SUCH STATES, THE AFOREMENTIONED LIMITATIONS MAY NOT APPLY TO YOU.


The Software is not intended to replace the skill and judgment of a qualified medical practitioner and should only be used by people that have been appropriately trained in the Software's functions, capabilities and limitations. For example, and without limitation, various functions of the Software, including Multi-Planar Reconstruction, are intended for use only as an adjunct to two-dimensional medical image display techniques. THE RISK OF USE BY END USERS WILL BELONG TO THE END USER AND SHALL NOT REST WITH LICENSEE.


This Agreement will automatically terminate at the end of the license or subscription period or if you fail to comply with any term hereof including failure to make any required payment when due. No notice shall be required from RamSoft to effect such termination. You may also terminate this Agreement at any time by notifying RamSoft in writing of termination. Without prejudice to any other rights, upon any termination of this Agreement, you shall immediately discontinue use of the Software and Documentation and shall within seven (7) days certify destruction of, all full or partial copies of the Software, Documentation and related materials.


This Agreement shall constitute the complete and exclusive Agreement between the Parties regarding the subject matter herein, notwithstanding any variance with any other written instrument submitted by you, whether formally rejected by RamSoft or not. The terms and conditions contained in this Agreement may not be modified except in a writing duly signed by you and an authorized representative of RamSoft. This Agreement is personal to you, and may not be assigned without RamSoft's express written consent. If any of the terms or conditions of this Agreement are held by any court of competent jurisdiction to be unenforceable or invalid, such unenforceability or invalidity shall not render unenforceable or invalid the entire Agreement. Instead, such term or condition shall be construed and enforced to the extent practicable and lawful as if it has been more narrowly drawn so as not to be invalid or unenforceable, or otherwise shall be severed from the other provisions of this Agreement and the remaining provisions of this Agreement shall remain in effect and be enforceable in accordance with their terms. The parties specifically acknowledge and agree that this Agreement be drafted and fully enforceable as written in the English language. This Agreement shall be governed by the laws of the Province of Ontario, Canada, without regard to conflicts of law provisions, and you hereby consent to the exclusive jurisdiction of the courts sitting in Toronto, Canada. Your remedies in this Agreement are exclusive. You expressly agree that any claim alleged by you must be brought within one year of the date the cause of action arose or be forever waived. To the extent that you have breached or have indicated your intention to breach this Agreement in any manner which violates or may violate RamSoft's intellectual property rights, or may cause continuing or irreparable harm to RamSoft (including, but not limited to, any breach that may impact RamSoft's intellectual property rights, or a breach by reverse engineering), RamSoft may seek injunctive relief, in addition to any other appropriate relief, in any court of competent jurisdiction. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

RamSoft HIPAA Compliance Statement

Updated: December 13, 2011  

RamSoft is continuously working to ensure that all of our products and services are HIPAA compliant. We are actively redesigning our products, our software, our professional services and our facilities to help you comply with HIPAA standards, such as encryption (SSL/TLS), system-user identifiers (logins, passwords), multiple user access levels, high-end physical server security, instant backups, strong privacy policies, timed log out, and much more.

PowerServer 5 has the necessary tools and technologies so that, when combined with your policies, procedures, and operations, will help you to achieve your HIPAA compliant needs by:

  • Securing the transfers of Electronic Protected Health Information (EPHI) through SSL/TLS encryption.
  • Protecting local cache EPHI by using AES encryption standards. Mobile web-app caching is not persistent.
  • Ensuring that users only have access to authorized data through access control based on user, user groups, user roles, and facilities.
  • Reporting and auditing of user’s activities with the powerful audit trail tools.
  • Allowing site administrator(s) to set and enforce strict password requirements, and interval password changes.
  • Server security is handled by the underlying Microsoft Windows Server 2008 R2 or 2012 operating system.

When properly configured, PowerServer 5 will enable you to stay compliant with all the pertinent aspects of HIPAA. 

Contact so we can assist you on knowing how RamSoft PowerServer based software can help you to satisfy HIPAA compliance.

RamSoft Privacy Statement

Updated: January 17, 2006

RamSoft is committed to protecting your privacy. This privacy statement explains data collection and use practices of this RamSoft PowerServer Site (the “Site”); it does not apply to other online or offline RamSoft sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.

Collection of Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about RamSoft products and services, entering a contest, ordering e-mail newsletters, joining a limited-access premium site or service, signing up for an event or training, or when purchasing, downloading and/or registering RamSoft products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. Some of our sites collect information about your hardware and software in order to provide a requested service.

Use of Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, RamSoft may use personal information to provide you with more effective customer service, to improve the Site and any related RamSoft products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with RamSoft, information collected by RamSoft may be combined with information collected by other RamSoft services.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other RamSoft products and services, and/or share information with RamSoft partners so they may send you information about their products and services.

We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content.

When you sign up for a newsletter or agree to receive promotional e-mail, RamSoft may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.

RamSoft occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
RamSoft may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on RamSoft or the Site; (b) protect and defend the rights or property of RamSoft; or (c) act in urgent circumstances to protect the personal safety of RamSoft employees or agents, users of RamSoft products or services, or members of the public.

Personal information collected on the Site may be stored and processed in the United States or any other country in which RamSoft or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country. RamSoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control of Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of RamSoft and its controlled subsidiaries and affiliates without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to RamSoft in the context of other, separately operated, RamSoft products or services.

RamSoft may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by RamSoft, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.

Security of Personal Information
RamSoft is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Use of Cookies
We use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, a cookie helps the site to recall your specific information. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.

Enforcement the Privacy Statement
If you have questions regarding this statement, you should contact

Changes to Statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Contact Information
RamSoft welcomes your comments regarding this privacy statement. If you believe that RamSoft has not adhered to this privacy statement, please contact us electronically at, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

RamSoft Contacts

Updated: May 16, 2013

243 College Street, Suite 100
Toronto, ON M5T 1R5, CANADA
Telephone: +1.416.674.1347

Toll Free: 888.343.9146 

Tech Support: